WHAT IS TELEMEDICINE FROM AFC URGENT CARE?

Telemedicine refers to virtual visits between you and your doctor. A virtual visit is a safe, convenient alternative to medical appointments when an in-person visit isn’t feasible. With a computer or smartphone, you can speak with a physician to get your questions answered.

We’re thrilled to offer our patients virtual access to top-quality care from AFC Urgent Care doctors.

HOW DO I MAKE AN APPOINTMENT?

 

Telehealth appointments are booked through the Solv health app. If you’re not already a registered user with Solv, you’ll need to complete registration paperwork. During the registration process, you’ll need to select a time and enter your phone number. Then, you’ll be sent a text with your Solv verification code. You can then login to your account, complete the registration process, and select “consent of use for telemedicine”. Book a telemedicine visit with AFC Urgent Care. 

Once your virtual visit with our office has been confirmed, please ensure that all paperwork and credit card information is complete and accurate. Also, please check that your phone number is up-to-date.

WHAT SHOULD I EXPECT FROM MY VIRTUAL VISIT?

After your virtual visit is confirmed, a member of our AFC medical staff will call you to clarify a few medical history questions. The purpose of this call is to understand your medical needs and prepare our doctors for your appointment. 

When your care provider is ready for your appointment, we’ll send you a text message with a link to join the video chat.

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WHAT ARE THE BENEFITS OF TELEMEDICINE?

  • Telemedicine makes it possible for you to receive high-quality medical guidance from the safety of your home. 
  • Telemedicine from AFC Urgent Care saves time in your schedule with a quick booking process and no need to travel to our office. 
  • Telemedicine is an affordable option for patients seeking professional medical guidance. 
  • Telemedicine saves medical resources while improving patient safety. 

With telemedicine, you can stay safe in your home while receiving the expert medical care that you need from our AFC Urgent Care Doctors. Contact us today to learn more about our telemedicine services or Schedule Your Appointment Now

FREQUENTLY ASKED QUESTIONS

Solv Video Telemed is the only solution that combines urgent care queuing and video visits into one platform, allowing AFC Urgent Care to seamlessly provide video visits to patients. 

If you suspect you have COVID-19, we recommend you use our telemedicine platform to avoid exposing yourself at the clinic and potentially infecting others.

Below are some other common reasons for Video Telemed encounters: 

  • Allergies 
  • Conjunctivitis (pink eye) 
  • Cold 
  • Cough 
  • Influenza (Flu) 
  • Minor cuts and scrapes 
  • Minor burns 
  • Yeast infections 
  • Rashes 
  • Sinus infections 
  • Upper respiratory illness 
  • Urinary tract infection

Virtual visits do not necessarily need to lead to a diagnosis, and can be used to triage patients who have questions about the appropriate next steps after presenting symptoms.

As long as patients and providers have high quality video and audio, a visit conducted virtually is a great way to triage symptoms and provide education, share knowledge, and highlight care tips to concerned patients who may not be able to leave home.

The average virtual visit lasts 10 minutes.

No, just as an in-person encounter is not recorded.